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November 28, 2016  |  Media Coverage

Bloomberg Gadfly

Retailers Need More Screen Time

Shoppers looking online for Black Friday deals from Macy's were probably confused when the retailer's mobile site flashed a message that said: "Temporarily unavailable due to some routine site maintenance." On the busiest shopping day of...

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November 26, 2016  |  Media Coverage

Internet Retailer

Black Friday web sales soar by 21.6%

A late-day surge brought retailers’ online sales for the day to $3.34 billion, says Adobe, which had predicted a $3.05 billion e-retail day. Mobile sales blew past $1 billion for the first time in a single...

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October 20, 2016  |  Media Coverage

Innovative Retail Tech

Personalization Drives Clicks, Conversion At Office Depot

Office Depot subsidiary Viking reduced its customers’ time on site while doubling click-through rates and driving conversion beyond 50 percent. At first glance, Jonathan Newman’s title — international CIO and VP of ecommerce and marketing operations...

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June 3, 2016  |  Media Coverage

Target Marketing

Monetate Predicts Biggest Industry Trend of 2016

Monetate, a personalization software company, held its 2016 Summit in Philadelphia on May 24 and 25. The focus of the conference was “The Art and Science of Experience” and it brought together marketing, e-commerce, data and...

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May 31, 2016  |  Media Coverage

Multichannel Merchant

7 Digital Marketing Trends of 2016

The more things change, the more they stay the same. This is certainly the case with the digital marketing trends of 2016. Today, digital marketing is about a deeper understanding of the customer, the Internet of...

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March 29, 2016  |  Media Coverage

Chain Store Age Logo

Study: Repeat customers drive online success

When it comes to generating e-commerce revenue, retailers should focus heavily on customer retention. According the fourth quarter 2015 E-commerce Quarterly report from online marketing technology provider Monetate, despite making up less than half of all...

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