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September 18, 2016 | Press Release

Monetate Announces the Launch of its Revolutionary Dynamic Testing Solution

PHILADELPHIA, Pa. – Monetate, the leading personalization provider for brands worldwide, today announced the launch of its newest innovative marketing solution, Dynamic Testing.

Today’s marketers face more competition than ever before. They’re struggling to cut through the noise and win on the most strategic battleground: the customer experience. To address this new reality, Monetate is launching a solution that changes the game for everyone involved.

“Dynamic Testing represents a paradigm shift in how testing is done. It frees organizations from administrative tasks to reach better, faster and smarter conclusions in real-time to drive maximum ROI,” said David Brussin, Founder, Executive Chairman and Chief Product Officer, Monetate.

Machine Learning Continuously Monitors and Optimizes Marketing Experiences on the Fly

Dynamic Testing from Monetate uses the power of machine learning to study how campaigns are performing at all times. It automates the ongoing optimization of campaigns based on what’s working and what isn’t. This opens the door for continuous learning and refinement; instead of waiting until the end of a campaign to analyze performance and determine the best outcome, marketers can leverage Dynamic Testing to make incremental real-time decisions throughout the duration of every test. This can help marketers capitalize on intelligence gained from in-the-moment customer behaviors.

With Dynamic Testing from Monetate, marketers can implement multiple experiences and automatically allocate traffic to content that drives the highest conversion rates.

In the December 2015 report, Transform Customer Experience with Continuous Optimization, Forrester analysts James McCormick and Samantha Ngo wrote that:
“Competing for empowered customers and their shifting digital expectations means that firms must evolve their online experiences by using customer data to constantly optimize digital interactions. Customer insight professionals must meet this need by boosting their digital intelligence practices with continuous optimization—a process that seeks to repeatedly learn from every customer interaction with the aim of continually improving the treatment delivered in future interactions.”

With Dynamic Testing from Monetate, marketers get back more time to focus on the strategy, direction and creative execution of the experiences they’re offering their customers, all with increased precision, reduced risk and a better return on investment.

Luxury home retailer Frontgate was part of the Monetate Early Adopter program for Dynamic Testing. Adam Godfrey, Sr. Digital Marketing and Analytics Specialist for Frontgate, said: “Marketers are constantly faced with tough decisions, forcing them to run tests and make choices based on single tests or even gut instinct. Developing campaigns based on hope is not an effective strategy. Fortunately with Dynamic Testing, we can build and establish tests along the way, and make constant incremental adjustments based on how each test is running. This has been critical to the evolution of our testing program and we’ve seen extensive benefits as a result.”

Dynamic Testing from Monetate is available to new and existing clients now.

About Monetate

Monetate, the global leader in personalization software for consumer-facing brands, enables marketers to create truly individual experiences that surprise and delight every customer, increasing engagement and improving performance.

Monetate’s approach to personalization starts with the understanding that each individual is unique, and instantly chooses the best interaction for each one. Unlike testing, which identifies the best choice for everyone, or segmentation, which defines the best choice for a group of people, Monetate’s 1-to-1 personalization engine reflects the full diversity of human beings and creates an experience for each one, in each moment.

In order to deliver true 1-to-1 experiences, Monetate’s platform is:

  • Independent, so you can use any best of breed solution in your marketing stack and not be tied to one vendor’s offerings;
  • Open, so marketers can use all of their data wherever it sits, push a decision to any touchpoint and pull the results back into their data/analytics infrastructure;
  • Real-time, to enable interactions based on a customer’s in-session behavioral and event data that get their attention in increasingly narrow buying windows; and
  • Bionic, giving the creative marketer the power to manage a machine learning engine and operate at 1-to-1 scale, for real.

Founded in 2008, with offices in the U.S. and Europe, Monetate is used by leading brands around the world and influences billions of dollars in revenue every year for QVC, Newegg Inc., J. Crew Group Inc., The North Face, and hundreds of other market leaders.

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