Monetate Blog

The latest news, strategies, and tactics from the world of ecommerce.

Live From #AgilitySummit: Forrester’s Ron Rogowski

When Ron Rogowski, Vice President, Principal Analyst at Forrester Research, took the stage today at Agility Summit 2013, his message was simple: “We’ve entered an age where the customer is so empowered, where they have so much knowledge...

Live From #AgilitySummit: 3 Speed Bumps in Your Way to Customer-Centricity

Most people know the George Santayana quote: "Those who cannot remember the past are condemned to repeat it."[caption id="attachment_16846" align="alignright" width="170"] Bryan Eisenberg[/caption]In his session, "Inside Out: The New Style of Website Optimization," at the Agility Summit 2013...

Live From #AgilitySummit: Day 1 Wrap-Up

As today’s Agility Summit 2013 presentations and roundtables wrapped up, there was a notable buzz in the air. And for good reason. From Mitch Joel’s keynote presentation to panel discussions on being relevant throughout the customer lifecycle, there...

Live From #AgilitySummit: Mitch Joel’s 5 WTFs!

There’s a pain point in the world of marketing, and Mitch Joel, President of Twist Image, knows exactly what it is. “I go from country to country, from business to business, and I hear senior level executives telling...

The Customer-Centricity Checklist

What does the world’s largest and deadliest jellyfish have to do with a story on customer-centricity? According to Wikipedia, what people consider to be the world’s largest and most deadly jellyfish, the Portuguese Man O’ War: … is...

Move from Website-Centric to Customer-Centric Now

I’ve been thinking a lot about the tale of the five blind men traveling in the jungles of India. It’s a story many of you have probably heard before: The five blind men come upon an elephant. One...

Experience the future of ecommerce personalization

Book your personalized demo today.