Pricing and Services

Drive customer value, revolutionize your business

Delivering relevant customer experiences requires
great technology, always-on support, and guidance
when you need it.

Marketers must be able to move at the speed of their customers, and scale to meet their demands and expectations. Monetate offers several Service and Support packages, all designed with a singular goal in mind: help you deliver better customer experiences.

Monetate charges a flat fee, that is fixed and guaranteed for one year:

  • Testing and personalization solutions are priced based on your past 12 months of website traffic
  • Email is based on your mailing list size, and has no cost per send

Each product includes basic support, where Monetate will get you set up with an account, email support, and an Account Manager to make sure you’re on the right track. Allowing you to run your own optimization and personalization program, including strategy, implementation, and analysis; with access to our always-on Knowledge Base, self-learning modules, and support@monetate.com for technical assistance.

Available Web Enhancements (additional fees apply)

  • LivePredict. Automatically discover over- and under-performing customer segments, the attributes that define them, and the experiences they like or dislike. Instantaneously take action to deliver new website campaigns that extend, or improve, their performance.
    Learn More
  • LiveAudience. Target customers based on their browsing and purchase behaviors across the web, and seamlessly integrate third-party data sources to drive smarter, more relevant experiences on your website.
    Learn More
  • Merchandiser. Make your products or content easier for customers to find, evaluate, and purchase with intelligent recommendations, attribute badging, and product-based visual search.
    Learn More

Available Service Upgrades (additional fees apply)

  • Solutions Support (Web Only)

    For clients who are familiar with personalization tools, but need a little extra help getting started. Monetate provides our solutions clients with hands-on training sessions and campaign guidance early on and as you develop with an annual account review.

    At this level of support, you integrate your own site (with help from our Knowledge Base), build and run your own campaigns, and continue to train on the tool using our self-paced modules.

  • Premier Service (Web Only)

    This service is available for Enterprise level accounts, and combines our Client Success Team with your own internal resources. Monetate provides premier clients with initial set-up, a detailed campaign roadmap, assists with the building and implementation of campaigns, and monitors progress with regular status calls and a quarterly account review.

    All we ask our premier clients for in return is to place our JavaScript tag on your site, contribute campaign ideas that accomplish your business goals, and supply a creative resource in-house.

  • Creative Service (Web Only)

    This à la carte service can be combined with any service level to give our clients on-demand access to design support. Whether it’s new creative or iterations of an existing asset, we work closely with you to deliver on-brand content for your Monetate campaigns.

Monetate LivePredict

Thank You

The download will be sent to your email inbox.

Monetate LiveAudience

Thank You

The download will be sent to your email inbox.

Monetate Merchandiser

Thank You

The download will be sent to your email inbox.

Monetate Demo Request